Digital Signage Maintenance Agreements

digital signage maintenance agreements
Digital Signage Maintenance Agreements
Digital Signage Maintenance Agreements

Get the enterprise level coverage you deserve

Enterprise-level software and hardware solutions should be backed by the manufacturer with a strong maintenance agreement. The SF-200 maintenance agreement is just that, giving you the peace of mind that you deserve with any enterprise level solution.

The Maintenance Agreement includes two major benefits:

  • Extended SF-200 Warranty – Our popular SF-200 Extended Warranty service is bundled with the annual maintenance agreement at a reduced rate so that you know that your hardware is covered.
  • Unlimited Phone Technical Support – (8:00AM-5:00PM EST Monday-Friday excluding holidays) – By itself, technical support has an hourly rate and can be purchased as Consultation/Training time. With the annual maintenance agreement, we have bundled unlimited amounts of consultation time for technical support (training is not included), a true value!

The maintenance agreement is renewed every 12 months.  Technical support via email is available during outside our standard operating hours. An email response can be expected withing 12-24 hours upon receipt.

 

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