Problems Displaying Dynamic Page Image Content
Posted: Fri May 18, 2012 8:13 pm
Hello experts,
We are using several Noventri players to display manufacturing data.
We currently have the systems set up to link to a .xls file that is pointing to a location on our server where we have stored .PNG files. We are using the dynamic content option to display each image on a separate page. I am able to correctly see the desired images loaded when I am working on the design tab, which seems to indicate that all the paths are set up correctly. I am also able to successfully see the separate pages when I create a sequence for display. However, as soon as I publish the design to the server and attempt to schedule the sequence to the player, all I am getting is the blank background.
I have a few other machines running the exact same setups and they seem to work fine.
We also have some issues where if we replace the image files in our folder, there is a huge lag and inconsistency in the update of the players. Sometimes the player will recognize all of the content and display it correctly. Other times it will retain old files and display them. Other times it will display blank formats. I have made sure to double check that the "Migrate image content on publish" box is unchecked, and have also set the refresh time for the database file to 1 minute, but I have varying results. It also does not help to reboot the player.
If you have any suggestions for these issues, the help would be appreciated.
Thanks,
Alex
We are using several Noventri players to display manufacturing data.
We currently have the systems set up to link to a .xls file that is pointing to a location on our server where we have stored .PNG files. We are using the dynamic content option to display each image on a separate page. I am able to correctly see the desired images loaded when I am working on the design tab, which seems to indicate that all the paths are set up correctly. I am also able to successfully see the separate pages when I create a sequence for display. However, as soon as I publish the design to the server and attempt to schedule the sequence to the player, all I am getting is the blank background.
I have a few other machines running the exact same setups and they seem to work fine.
We also have some issues where if we replace the image files in our folder, there is a huge lag and inconsistency in the update of the players. Sometimes the player will recognize all of the content and display it correctly. Other times it will retain old files and display them. Other times it will display blank formats. I have made sure to double check that the "Migrate image content on publish" box is unchecked, and have also set the refresh time for the database file to 1 minute, but I have varying results. It also does not help to reboot the player.
If you have any suggestions for these issues, the help would be appreciated.
Thanks,
Alex