Trouble with Noventri Service Manager

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clabedz
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Trouble with Noventri Service Manager

Post by clabedz »

I am trying to run Noventri Server and I get the following error:
"Failed to connect to the Noventri Service Manager. No connection could be made because the target machine actively refused it."

Is there documentation to help me here? Please advise. Thank you.
David L
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Re: Trouble with Noventri Service Manager

Post by David L »

Are trying to log into Noventri Server installed on a different Machine than the Server manager or are you logging in locally?

David
David L
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Re: Trouble with Noventri Service Manager

Post by David L »

Just in case you are trying to log into a Noventri Server from a different machine, which is usually when we see this message, log into the Server Manager locally on the same machine as the Noventri Server you are trying to access. Then go to the Advanced tab and check the "Remote Administration" check box. Click apply and you will have remote administration access. Depending on your operating system you may need to restart the machine.

I checked on the Server Manager manual, which is a separate small manual and you are right, it's not posted in the Manuals location.
http://www.noventri.com/forum/viewforum.php?f=81

I will check on that for you. It may be being re-written.

David
David L
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Re: Trouble with Noventri Service Manager

Post by David L »

One more thought. If you're not entering a password, all Noventri products have a default password "noventri"

David
David L
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Re: Trouble with Noventri Service Manager

Post by David L »

Hello clabedz,

The manual for the Noventri Server Manager is indeed being rewritten. We have made a temporary post with the most important information.

http://www.noventri.com/forum/viewtopic.php?f=66&t=540

Please let us know if you have been able to log into the Server Manager successfully.

David
clabedz
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Re: Trouble with Noventri Service Manager

Post by clabedz »

I did a complete uninstall, reboot, and reinstall, and then was able to use the default password to log in.

Thank you for the manual. I will read that over.
David L
Noventri Digital Signage Expert
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Posts: 34
Joined: Thu Dec 10, 2009 2:00 pm

Re: Trouble with Noventri Service Manager

Post by David L »

You're welcome. We'll have the full manual for the Noventri Server Manager up shortly.

David
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