Player disconnected

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mark_anderson_us
Trusted Contributor
Trusted Contributor
Posts: 61
Joined: Fri Mar 16, 2012 12:21 pm

Player disconnected

Post by mark_anderson_us »

Hi All

Powered off my new player last night (was re-routing cables)

Reconnected this morning. Can connect to it via browser, it says it can ping server and port is reachable, but it still shows disconnected in manage. I tried rebooting. same thing

Any ideas?

Regards

Mark
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Trent S
Noventri Digital Signage Expert
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Posts: 71
Joined: Thu Dec 10, 2009 1:51 pm
Location: Maryland, USA
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Re: Player disconnected

Post by Trent S »

Hello Mark,

Can you confirm that the USB Drive that was supplied with your SF-100e Player is plugged in to the Player?

Kind Regards,
Trent Semler
Art Director
Specialized Communications Corp. / Noventri
20940 Twin Springs Dr.
Smithsburg, MD 21783-1510 USA
301-790-0103
Digital Information Display
Menu Display
Flight Board
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